Business Relationships

Clear Wai Limited (CWL) is a long established family devote company that provides bottled drinking water. Reg Douglas is the founder and restore shareholder. The company has dyad call centres one in East Auckland and the other in Wellington. Reg is unofficially stepping down from his responsibilities and his sons Mike and Lee are unofficially running the two call centres. This essay looks at the natural relationships of Reg and CWL stave and Lee and Peng, an employee and the external relationship of Reg and Don, a track of Reg and caterer, and how the issues raised in these relationships are handled. The issues between Reg and the CWL staff is whether Reg uses his mightiness stiffly and are the CWL staff satisfied in chip relations? Power is having an enchant or consider over others (Buchanan & amp; Badham, 1999). French and Raven have identified loss leader indicant in two categories. The category of touch involves certain power; the position the leader h as in the organisation, lordly power; the ability the leader has to punish or control and reciprocate power; the ability the leader has to give authoritative benefits. The own(prenominal) category includes expert power; the influence that is based on expertise, knowledge and skills and repairent power; when others identify with and respect the person.

The most(prenominal) effective leaders use a variety of divergent sources to prompt the behaviour and performance of those they are trying to influence (Robbins, Bergman, Stagg, & Coulter, 2009).Reg uses three of the five sources. As the founder and sole shar eholder of CWL Reg has legitimate power. He ! has the ability to reward staff and does so when they show initiative and Referent power as he has admiration for Richard Branson, the employees pick up on this and often refer to him as Richard Branson Snr. Pluralism focuses on interdependence, it recognises that employers and employees both have familiar goals and as well realises that employers and employees have different interests and...If you want to get a sufficient essay, order it on our website: BestEssayCheap.com

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